Our process

From business requirement to working solution.

A successful digital project begins with understanding what needs to be achieved. Arventis Digital Solutions follows a structured process that takes a project from discovery and definition through design, development, testing and implementation.

Clear requirements. Defined scope. Practical delivery.

How we work

Technology comes after understanding the problem.

A client does not need to arrive with a technical specification.

The starting point may simply be a process that takes too much time, a website that needs improvement, an administrative challenge or an idea for a better way of working.

Our role is to understand that requirement, help define the proposed solution and then develop the agreed functionality through a structured project process.

Business Need↓Discovery↓Defined Solution↓Development↓Delivery

Seven structured stages

A clear path from requirement to implementation.

Each stage is scaled to suit the nature and complexity of the project.

  1. 01

    Discover

    Understand the business requirement.

    The first stage is about understanding what the client is trying to achieve.

    We may discuss

    • The current process
    • Existing systems or tools
    • Users of the proposed solution
    • Administrative challenges
    • Required functionality
    • Business objectives
    • Existing data or documents
    • Technical constraints
    • Desired outcomes
  2. 02

    Define

    Turn the requirement into a clear project scope.

    Once the requirement is understood, ADS defines the proposed solution and the functionality required to address it.

    This may include

    • Recommended solution
    • Project deliverables
    • Required functionality
    • Features and modules
    • Client responsibilities
    • Project exclusions
    • Estimated delivery period
    • Commercial terms
    • Project quotation
    Requirement→Scope→Proposal

    Development should begin with both parties understanding what is being built.

  3. 03

    Design

    Plan how the solution should work.

    Before or during early development, ADS establishes the structure, interface and technical approach required for the solution.

    Depending on the project

    • Website structure
    • User journeys
    • Interface layouts
    • Information architecture
    • Database structure
    • System workflows
    • Document layouts
    • Technical architecture

    The level of design work depends on the nature and complexity of the project.

  4. 04

    Develop

    Build the approved solution.

    ADS develops the agreed functionality according to the approved project scope, focusing on a solution that is functional, maintainable and appropriate to the client's requirements.

    Development may include

    • Front-end interfaces
    • Business logic
    • Database functionality
    • Website functionality
    • Document generation
    • Reporting
    • Integrations
    • Administrative tools
    • Responsive behaviour

    Where appropriate, development may be completed in stages or milestones so progress can be reviewed during the project.

  5. 05

    Test & review

    Confirm that the solution works as intended.

    Before final implementation, the solution is tested against the agreed requirements. The client may also be asked to review the solution before final deployment.

    Testing may include

    • Functional testing
    • Interface checks
    • Data validation
    • Responsive testing
    • Document/output testing
    • Workflow testing
    • Browser testing where applicable
    • Review against scope
    Defect

    Approved functionality does not work as intended.

    New requirement

    Functionality was not included in the approved scope.

    New requirements can be assessed separately rather than being treated as defects in the original project.

  6. 06

    Deploy & hand over

    Prepare the solution for real use.

    Once the agreed solution has been reviewed and approved, ADS prepares it for implementation.

    Handover may include

    • Website deployment
    • Application installation
    • Configuration
    • Client access
    • Basic usage guidance
    • Agreed documentation
    • Data setup where included
    • Final project handover

    The exact deployment and handover process depends on the solution and agreed project scope.

  7. 07

    Support

    Support can continue after launch.

    Where required, ADS can provide ongoing support and maintenance options for solutions developed by Arventis Digital Solutions.

    Potential support

    • Website maintenance
    • Software support
    • Managed hosting
    • Technical assistance
    • Routine updates
    • Minor changes
    • Future enhancements

    Support arrangements are defined separately according to the solution and selected service.

    Explore Support Services

Clear communication

A project should never feel like a black box.

Technical development can be complex, but communication with the client should not be.

  • What has been agreed
  • What is currently being worked on
  • What decisions are required
  • What information is needed
  • What may affect scope or timeline
  • What happens next
You should not need to understand the code to understand your project.

Your role in the project

Good solutions require good information.

ADS handles technical delivery, but client input remains important throughout the project.

  • Business requirements and rules
  • Branding, content and images
  • Existing documents and data
  • Access credentials where required
  • Feedback and approvals
  • Subject-matter information
Timely information and feedback help keep the project aligned.

Keeping the project clear

When the requirement changes, the project may change too.

It is normal for new ideas to emerge during a digital project. Where a requested change falls outside the approved scope, ADS can assess its potential effect on functionality, cost, delivery time and technical approach.

Additional work proceeds only after the relevant change has been agreed.

Clear scope+Controlled changes=A more predictable project

Before we build

From first conversation to project start.

  1. 01

    Initial Conversation

    Tell us what you are trying to achieve.

  2. 02

    Discovery

    We discuss the requirement and current process.

  3. 03

    Recommendation

    ADS identifies an appropriate solution.

  4. 04

    Proposal & Scope

    Deliverables and commercial terms are defined.

  5. 05

    Approval

    Project documents and required commencement payment are completed.

  6. 06

    Project Start

    Development begins.

A process that fits the project

Not every project needs the same level of complexity.

A straightforward business website and a custom multi-module software system do not require identical project processes. ADS scales discovery, documentation, design and management to suit the work.

Straightforward project

  1. Focused discovery
  2. Clear scope
  3. Design & development
  4. Review
  5. Launch

Custom / complex project

  1. Detailed discovery
  2. Requirements definition
  3. Solution design
  4. Milestones
  5. Development
  6. Testing
  7. Client review
  8. Deployment
  9. Support

The structure should support the project — not make it unnecessarily complicated.

Common project questions

What to expect before we begin.

Do I need to know exactly what system I need?

No. Start by explaining the business problem, current process or outcome you want to achieve. ADS can help determine what type of digital solution may be appropriate.

Will I receive a quotation before development starts?

Yes. The proposed scope and commercial terms are defined before chargeable development begins.

Can the requirements change during development?

Yes. New requirements can be assessed through a change process. Where a change affects scope, cost or delivery period, this is discussed before additional work proceeds.

Will I be able to review the solution before launch?

Where applicable, the client is given an opportunity to review and test the agreed functionality before final deployment or handover.

What happens after the project is completed?

The project is handed over according to the agreed scope. Optional support, maintenance and future enhancement services may also be available.

How long does a project take?

Delivery time depends on scope, complexity and client requirements. An estimated delivery period is provided as part of the project proposal or scope.

Ready to start?

Start with the requirement.

You do not need a technical specification, system architecture or complete feature list before speaking to us. Tell Arventis Digital Solutions what you want to improve, build or simplify and we'll start by understanding the requirement.

Initial consultation available with no obligation.